Home Health & Palliative Care

Care that travels.
Revenue that follows.

QualT Solutions provides specialized billing, authorization management, and back-office support for home health agencies, hospice programs, and palliative care providers โ€” handling the administrative complexity so your clinicians can stay focused on patients.

The challenge

Home-based care carries unique billing burdens

Medicare, Medicaid, and managed care payers each apply different rules to home and community-based services โ€” and the documentation requirements are unforgiving.

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Medicare Documentation Requirements

Home health billing under PDGM requires precise coding, face-to-face documentation, and OASIS accuracy โ€” errors anywhere in the chain trigger denials.

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Prior Auth for Home Services

Authorization for skilled nursing, PT, OT, and home health aide services must be in place before a visit occurs โ€” and expiration tracking is a constant risk.

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Hospice Billing Complexity

Hospice claims require precise election periods, level-of-care distinctions, and physician certifications โ€” each a potential denial point.

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Back-Office Staffing Gaps

Home health agencies typically have lean administrative teams. Eligibility, authorizations, and AR follow-up compete for the same limited hours.

What we handle

End-to-end support for the home care revenue cycle

We manage the entire administrative workflow โ€” from the intake call to the final remittance โ€” so your team can spend their time on care.

Patient IntakeBefore the first visit
Eligibility verification
Prior authorization
Referral intake & management
Physician order coordination
Payer credentialing
Active CareDuring the episode
Visit & encounter documentation
OASIS coding support
Auth expiration tracking
Utilization management
Clinical documentation review
Billing & CollectionsEpisode close & payment
Claim submission & billing
RAP & final claim processing
Denial management & appeals
Remittance processing
Patient & family billing
Ongoing OperationsCompliance & performance
AR follow-up & audit
Coding audit & QA
Performance analytics
HEDIS & payer reporting
Help desk & IT support
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Pharmacy & DME billing included

Many home health patients also require pharmacy management and durable medical equipment โ€” QSI handles billing and authorization for pharmacy and DME alongside your home health claims, eliminating the gap between care delivery and reimbursement.

Care settings we serve

Across the full continuum of home-based care

Whether you're a Medicare-certified home health agency, a hospice program, or a private-pay palliative care provider, QSI's team knows your billing environment.

Skilled Care

Home Health Agencies

Medicare-certified agencies billing under PDGM โ€” skilled nursing, PT, OT, SLP, and home health aide services. Full episode management.

End-of-Life Care

Hospice & Palliative Care

Hospice benefit billing, election period management, physician certifications, and IDT documentation โ€” handled with the sensitivity these services deserve.

Supplies & Equipment

Pharmacy & DME Providers

Authorization and billing for home infusion, pharmacy, and durable medical equipment โ€” including prior auth, delivery documentation, and payer follow-up.

Community Care

Private Duty & HCBS

Home and community-based services billing under Medicaid managed care โ€” waiver programs, personal care, and non-medical home services.

Why QualT Solutions

A partner who understands home-based care billing

Most RCM firms treat home health as an afterthought. We built specialized workflows for it.

01

Home Health Coding Specialists

Certified coders with experience in PDGM, OASIS-E, and hospice billing โ€” not generalists learning your claims on your dime.

02

Virtual Back Office, Fully Managed

Eligibility, prior auth, referral management, and visit authorization tracking โ€” handled by a dedicated team so your clinical coordinators don't become billing coordinators.

03

AI-Assisted Documentation Review

Our AI tools flag documentation gaps before claims are submitted โ€” catching OASIS inconsistencies, missing physician signatures, and auth lapses upstream of denial.

04

HIPAA Compliant, BAA Ready

We operate as your Business Associate. All workflows built to HIPAA standards, with HL7 integration, audit logging, and role-based access controls.

See where your home health revenue is slipping.

We'll audit your current billing, denial rates, and authorization workflow โ€” and show you exactly where revenue is being left on the table.

Request a Billing Audit